Plumbing, heating & bathrooms · Plymouth and the South West
JCM Group is a Plymouth plumbing and heating company. We turn up when we say we will, survey the job properly, quote clearly and take responsibility for the work. Homes, rental properties and commercial premises across Devon and Cornwall.
What we do
Seven things we do every week, for homeowners, landlords and commercial clients.
Leaks, bursts, blocked drains, cylinders and the jobs other people will not quote for.
PlumbingBurst pipe, no hot water, no heating. An engineer answers day or night and you get the price on the phone.
Emergency plumberViessmann boilers with 5, 10 or 12-year warranties. Servicing, repairs, radiators and controls.
HeatingSized from a heat-loss calculation and installed through our MCS certification partner.
Heat pumpsWall-mounted systems that cool in summer and heat efficiently in winter. F-Gas registered.
Air conditioningDesigned with visuals, then fitted by our own team: plumbing, tiling and electrics.
BathroomsGas safety records, repairs and reactive maintenance. Send it to us and we will keep you informed.
LandlordsPackages priced from your spec and drawings, delivered to programme with the paperwork done.
CommercialThe JCM difference
Most complaints about trades are not about the work. They are about not turning up, not calling back and not knowing what is going on. That is what we have built the company to fix.
You get a time, not a day. If it changes, you hear from us before it does.
We ask what you actually need before suggesting anything. If something does not need replacing, we will tell you.
Quotes are based on what is in your property, not a guess over the phone. Heat pumps get a full heat-loss calculation.
Itemised, by email, with what is included and what is not. No pressure to sign.
You will know when we are coming, what we have done and what happens next.
If something needs sorting after we have left, it gets sorted. One company, one number.
Reviews
Every review is from a real customer. We would rather show you those than quote a number we made up.
How it works
Call, email or use a form. We will ask a few questions so we send the right person.
We look at what is actually there before we price anything.
Itemised and by email. Take your time with it.
Our own team, on the day we agreed, tidy when we leave. We show you how everything works.
One-year workmanship guarantee on top of the manufacturer's warranty, and a number that gets answered.
Where we work
We are based in Plymouth and cover Plymouth, Plympton, Plymstock, Ivybridge, Saltash, Torpoint, Tavistock, the South Hams, Exeter and into Cornwall. If you are on the edge of that, ask.
Frequently asked questions
We are based in Plymouth and work across Plymouth, Plympton, Plymstock, Ivybridge, Saltash, Torpoint, Tavistock, the South Hams, Exeter and into Cornwall. If you are on the edge of that, ask. We will tell you straight whether it is practical.
Yes. Our Gas Safe registration is 631663. You can check it on the Gas Safe Register before we arrive, and every engineer carries their card.
Yes, 24 hours a day, every day. An on-call engineer answers the phone outside office hours. Water damage and no-heating calls go to the front of the queue.
Yes. We do gas safety records, repairs and reactive maintenance for landlords and letting agents, and commercial plumbing and heating packages for contractors, facilities teams and developers.
We survey first, then send an itemised quote by email showing what is included and what is not. For small repairs we will often give you a price on the phone or on arrival. There is no pressure to accept, and if something does not need doing we will say so.
Tell us what you require and we will advise you plainly on the right course of action. We serve homes, rental properties and commercial premises across Plymouth and the South West.